Right of Withdrawal
If you have concluded a contract with us exclusively by means of distance communication (e.g. via our website, by email or telephone) and if the contract constitutes a special form of distribution within the meaning of §§ 312b et seq. BGB, you have the right, as a consumer, to withdraw from your contractual declaration in text form (e.g. letter, fax, e-mail) within 14 days without stating reasons.
The withdrawal period begins upon receipt of this instruction, but not before fulfilment of the information obligations pursuant to § 312d para. 1 BGB. Timely dispatch of the withdrawal notice is sufficient to comply with the withdrawal period.
The withdrawal is to be sent to: Sattlerei Hennig Betriebs GmbH & Co. KGDorfstraße 16
14662 Mühlenberge, OT Haage
Germany
Fax: +49-(0) 33238/529 000
E-mail: info@sattlerei-hennig.de
In the event of an effective withdrawal, the services received by both parties shall be returned. Items that can be sent by parcel post are to be returned at the customer’s (consumer’s) cost. Obligations for the reimbursement of payments must be fulfilled within 14 days after sending the declaration of withdrawal.
The right of withdrawal does not apply to contracts pursuant to § 312g para. 2 no. 1 BGB – in particular concerning deliveries of goods that are made to customer specifications or clearly tailored to personal needs. Custom-made products, special colours and shapes are not returnable or exchangeable.
If you wish to withdraw from the contract, please complete and submit this form:
To: Sattlerei Hennig Betriebs GmbH & Co. KG, Dorfstraße 16, 14662 Mühlenberge, OT Haage, Germany — Fax: +49-(0) 33238/529 000 — E-mail: info@sattlerei-hennig.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
- Ordered on (*)/received on (*): ___________________________
- Name of consumer(s): ___________________________
- Address of consumer(s): ___________________________
- Signature of consumer(s) (only if this form is notified on paper): ___________________________
- Date: ___________________________
(*) Delete as appropriate.
